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On-Demand |
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Info For You |
.... The only way to learn and
Concurrent LearningNo longer do users need to exit their application or work in a simulated environment to learn new information. With On-Demand Interactive Learning from PTS, the learning event has changed. On-Demand Interactive Learning is the only product that lets users learn while working with their actual data within their live application. This revolutionary feature is called "Concurrent Mode", since the users learn and accomplish their work at the same time. While live in their application, users are provided instruction on how to complete a specific task. On-Demand then guides the users through the necessary steps to perform the task. As a result, skills are taught as needed and users remain productive during the learning process. For users trying new software features and are concerned about damaging
their actual work, On-Demand also offers "Teacher Mode" and "Demo
Mode" where the live data is protected and users learn in a simulated
environment. On-Demand as "Just-in-Time" TrainingOnce On-Demand Interactive Learning is installed, a small icon appears on
the application toolbar. With just one click of the mouse, users can access a
list of learning topics, select from the list, and take the learning right away.
For each topic, On-Demand offers a brief explanation and then guides users
through the necessary steps to perform the task. No need to read through screens
of information like a traditional help or CBT system. Since On-Demand is always
active in software applications, users can call up the learning whenever needed
and do not need to spend time away from their desks. "This product is easily networkable because it doesn't have all of the bandwidth-using things like full-motion video, the things that the network manager would object to. It is more readily usable on a network than perhaps some other multimedia products out there." Ellen Julian, IDC
Concurrent ModeConcurrent Mode allows users to call up learning modules that interact directly with their live application. Users are then prompted with text, sound, graphics, and an animated laser pointer to take the proper actions, which are checked off as each step is completed. Learning in Just MinutesOn-Demand topics are fully modular, with each topic containing 3 to 10 steps that can be completed in minutes. Learning is focused, and to the point - users no longer waste valuable time learning irrelevant information. On-Demand as Post Training ReinforcementOn-Demand Interactive Learning is the perfect complement to traditional CBT and instructor-led training delivery methods. When On-Demand is combined with Introductory Level/Orientation training, learning is reinforced since the same content is used in the classroom and at the desktop. On-Demand helps users retain more information after training and reduces time away from their desks Learning reinforcement has been reported to reduce support calls up to 40% after training has been completed. Interactive Teacher ModeUsing graphics, text, sound, and animation, the Interactive Teacher Mode prompts the user for the correct mouse click or keystrokes to complete a given activity. This mode takes place in a simulated environment so that the user can feel comfortable about trying activities without fear of making a mistake. Network Friendly On-Demand Interactive Learning can be delivered via CD-ROM at the desktop or across a network. Whereas other products claim to be "networkable", On-Demand is truly "network friendly". The size of files sent to and from the desktop averages less than the size of a typical spreadsheet or word processing file. Wide Product Library PTS Learning Systems has developed On-Demand for leading software applications, including Lotus products such as Notes 4.0, 1-2-3, Word Pro, Approach, and Freelance; Microsoft products such as Word, Excel, PowerPoint, Exchange, Explorer, and Access, as well as, other popular products, such as Netscape Navigator. Available for Custom Applications The success of a custom developed system deployment is greatly influenced by
user acceptance of the technology. On-Demand provides the best technology for
building custom learning system. On-Demand systems not only offer the simulated
and concurrent learning modes, but can often be developed for less than the cost
of building help systems, CBTs and stand-alone courseware.
The Integrated Learning Solution™ Over the past four years, PTS Learning Systems has designed a new approach to the challenge of software training and support. The new approach, called The Integrated Learning Solution, consists of a comprehensive suite of learning products, combining Instructor-Led Courseware, Computer Based Training (CBT), Electronic Performance Support Systems (EPSS) and Skills Assessment into a fully integrated customizable, networkable solution. PTS products have been engineered from their inception to work together in harmony. On-Demand's content is identical to that used in PTS Learning Systems'
Instructor-Led Courseware, Customizable CBT and Skills Assessment products. This
consistency provides critical learning reinforcement. "As a Mobile Network Outsourcing company, we rely on field sales people understanding and using technology. Mobile users cannot afford to spend 6 to 8 hours getting instructor-led training for the 15 to 20 minutes they want/need on specific application features. On-Demand Interactive Learning has helped us keep our customers and users aware of the capabilities of their systems, and learning new features in the time they do have. We have been able to reduce the amount of time we need to take them away from the field for initial training, and have seen a decrease in the time it takes to resolve application support calls." Scot Steele, Adaptive Strategies PTS Learning Systems is headquartered at: |
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